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frozen

A card was frozen. The account and card statuses were not changed—only the status value in the freeze_info object was changed.

  • Code — FRZN
  • Event trigger — The status value in the freeze_info object is changed to frozen by an internal process.
  • Processes — These processes contain the event trigger:
    • Modify Status endpoint with type: 17
    • Customer Service Tool
    • Galileo-hosted cardholder website

Fields

All fields are strings. Your field names may vary.

Field Required Description
avail_cash

For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"
avail_credit

For credit accounts, the available credit limit to spend. Example: "432.00"
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"
cad X

Galileo-generated card ID. Example: "12534"
credit_balance

For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"
msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"
msg_id

The four-letter code to identify this event. Example: "FRZN"
new_status X

Card status code. See Card Statuses for possible values. Because freezing a card does not change its status, this status is the same as before the freeze. Example: "N"
open_to_buy X

The available balance to spend. Example: "500.00"
opentobuy_ts

The exact date-time at which open_to_buy was captured. Format: YYYY-MM-DD hh:mm:ss.ssssss Example: "2023-03-17 14:06:50.243654"
pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"
prod_id X

The product ID of the account. Example: "1701"
prog_id X

The program ID of the account. Example: "305"
protected_pan_four

The last four digits of the PAN. Example: "3523"
timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2023-01-29 17:20:33 MST"
type X

The name of this event: "frozen"
user_data

Populated according to your use case and needs by arrangement with Galileo.

Example

# frozen example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "credit_balance": "325.00",
  "msg_event_id": "243693",
  "msg_id": "FRZN",
  "new_status": "N",
  "open_to_buy": "500.00",
  "opentobuy_ts": "2023-03-17 14:06:50.243654",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "3523",
  "timestamp": "2023-01-29 17:20:33 MST",
  "type": "frozen"
}