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frozen

A card was frozen. The account and card statuses were not changed—only the status value in the freeze_info object was changed.

  • Code — FRZN
  • Event trigger — The status value in the freeze_info object is changed to frozen by an internal process.
  • Processes — These processes contain the event trigger:
    • Modify Status endpoint with type: 17
    • Customer Service Tool
    • Galileo-hosted cardholder website

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
avail_cash

For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"
avail_credit

For credit accounts, the available credit limit to spend. Example: "432.00"
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"
cad X

Galileo-generated card ID. Example: "12534"
credit_balance

For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"
freeze_end_date

Expiry date for the card freeze. Example: "2023-11-03"
msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"
msg_id

The four-letter code to identify this event. Example: "FRZN"
new_status X

Card status code. See Card Statuses for possible values. Because freezing a card does not change its status, this status is the same as before the freeze. Example: "N"
open_to_buy X

The available balance to spend. Example: "500.00"
opentobuy_ts

The exact date-time at which open_to_buy was captured. Format: YYYY-MM-DD hh:mm:ss.ssssss Example: "2023-03-17 14:06:50.243654"
pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"
prod_id X

The product ID of the account. Example: "1701"
prog_id X

The program ID of the account. Example: "305"
protected_pan_four

The last four digits of the PAN. Example: "3523"
timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2023-01-29 17:20:33 MST"
type X

The name of this event: "frozen"
user_data

Populated according to your use case and needs by arrangement with Galileo.

Example

# frozen example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "credit_balance": "325.00",
  "freeze_end_date": "2023-11-03",
  "msg_event_id": "243693",
  "msg_id": "FRZN",
  "new_status": "N",
  "open_to_buy": "500.00",
  "opentobuy_ts": "2023-03-17 14:06:50.243654",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "3523",
  "timestamp": "2023-01-29 17:20:33 MST",
  "type": "frozen"
}