Get Other Accounts



The Dispute API is under development and will be generally available in 2025.

Use the Get Other Accounts endpoint to get a list of other accounts for this account holder. Call this endpoint when the account holder answers Yes to the question "Is the other transaction on a [your brand] Card?" (IssuerOrCardholderOtherAcctWithDiff[MC|Visa]CardInd)

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status codeDescription
1519-4Invalid CaseID or CaseID returned no results
1519-5Invalid Request {message}
1519-14Invalid Request message
1519-500Could not obtain a lock on the case
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