post https://dispute-api-{corename}.{env}.gpsrv.com/getOtherAccounts
Availability
No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.
Use the Get Other Accounts endpoint to get a list of other accounts for this account holder. Call this endpoint when the account holder answers Yes to the question "Is the other transaction on a [your brand] Card?" (IssuerOrCardholderOtherAcctWithDiff[MC|Visa]CardInd)
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating an API 2.0 Dispute guide.
- Previous endpoint: Get Questionnaire
- Next endpoint: Get Similar Transactions
Status codes
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
| Status code | Description |
|---|---|
| 1519-4 | Invalid CaseID or CaseID returned no results |
| 1519-5 | Invalid Request {message} |
| 1519-14 | Invalid Request message |
| 1519-500 | Could not obtain a lock on the case |