Get Other Accounts

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Availability

The Dispute API is under development and will be generally available in 2025.

Use the Get Other Accounts endpoint to get a list of other accounts for this account holder. Call this endpoint when the account holder answers Yes to the question "Is the other transaction on a [your brand] Card?" (IssuerOrCardholderOtherAcctWithDiff[MC|Visa]CardInd)

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.

Status codes

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status codeDescription
1519-4Invalid CaseID or CaseID returned no results
1519-5Invalid Request {message}
1519-14Invalid Request message
1519-500Could not obtain a lock on the case
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