A card was marked lost or stolen, and a replacement card will be issued. See the Lost, Stolen, or Damaged Cards guide for more information.

Code — LSCR
Event trigger — The card status is updated to L or S, and it triggers the replacement operation.
Processes — These processes contain the event trigger:
- Modify Status endpoint with one of these type values:
  - 3 — Lost, with replacement
  - 4 — Stolen, with replacement
- Replace Lost/Stolen Card endpoint
- Customer Service Tool

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field	Default	Description
avail_cash		For debit accounts, the `open_to_buy` plus available overdraft. Example: `"143.11"`
avail_credit		For credit accounts, the available credit limit to spend. Example: `"432.00"`
balance_id	X	The balance ID, also called the `galileo_account_number`. Example: `"20211"`
cad	X	Galileo-generated card ID. Example: `"12534"`
ch_group_id		Corporate Hierarchy group identifier. Example: `"2544"`
credit_balance		For credit accounts, the total amount of unpaid purchases and advances. Example: `"325.00"`
msg_event_id		Unique Galileo-generated identifier for this message. Example: `"243693"`
msg_id		The four-letter code to identify this event. Example: `"LSCR"`
new_emboss_uuid		UUID for an emboss record that has not yet been sent to the embosser. Example: `"123e4567-e89b-12d3-a456-426614174000"`
open_to_buy	X	The available balance to spend. Example: `"500.00"`
pmt_ref_no	X	Galileo 12-digit payment reference number (PRN) for the account. Example: `"999101003022"`
prod_id	X	The product ID of the account. Example: `"1701"`
prog_id	X	The program ID of the account. Example: `"305"`
protected_pan_four	X	The last four digits of the PAN. Example: `"3523"`
timestamp	X	Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: `YYYY-MM-DD hh:mm:ss MST` Example: `"2025-01-31 17:20:33 MST"`
type	X	The name of this event: `"lost/stolen card with replacement"`
user_data		Populated according to your use case and needs by arrangement with Galileo.

Example

# lost/stolen card with replacement example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "ch_group_id": "2544",
  "credit_balance": "325.00",
  "msg_event_id": "243693",
  "msg_id": "LSCR",
  "new_emboss_uuid": "123e4567-e89b-12d3-a456-426614174000",
  "open_to_buy": "500.00",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "3523",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "lost/stolen card with replacement"
}