lost/stolen card with replacement

A card was marked lost or stolen, and a replacement card will be issued. See the Lost, Stolen, or Damaged Cards guide for more information.

  • CodeLSCR
  • Event trigger — The card status is updated to L or S, and it triggers the replacement operation.
  • Processes — These processes contain the event trigger:
    • Modify Status endpoint with one of these type values:
      • 3 — Lost, with replacement
      • 4 — Stolen, with replacement
    • Replace Lost/Stolen Card endpoint
    • Customer Service Tool

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
avail_cash

For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"

avail_credit

For credit accounts, the available credit limit to spend. Example: "432.00"

balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

cad X

Galileo-generated card ID. Example: "12534"

credit_balance

For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"

msg_event_id

Unique Galileo-generated identifier for this message. Example: "243693"

msg_id

The four-letter code to identify this event. Example: "LSCR"

new_emboss_uuid

UUID for an emboss record that has not yet been sent to the embosser. Example: "123e4567-e89b-12d3-a456-426614174000"

open_to_buy X

The available balance to spend. Example: "500.00"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

protected_pan_four X

The last four digits of the PAN. Example: "3523"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "lost/stolen card with replacement"

user_data

Populated according to your use case and needs by arrangement with Galileo.

Example

# lost/stolen card with replacement example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "credit_balance": "325.00",
  "msg_event_id": "243693",
  "msg_id": "LSCR",
  "new_emboss_uuid": "123e4567-e89b-12d3-a456-426614174000",
  "open_to_buy": "500.00",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "3523",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "lost/stolen card with replacement"
}