A cardholder's primary address was updated by the Program API or on the Galileo-hosted cardholder website. When the change is made by the Program API, the event is triggered when any value is passed for an address parameter, even when the value is the same as the old value.

For address changes by the Customer Service Tool, see CHPC: cardholder_info_changed.

  • CodeADRC
  • Event trigger — One or more of the cardholder's address parameters is updated:
    • address1
    • address2
    • city
    • state
    • postalCode
  • Processes — These processes contain the event trigger:


All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
addr1 X

New first address line. Example: "123 Maple St."

addr2 X

New second address line. Example: "Apt 25"


For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"


For credit accounts, the available credit limit to spend. Example: "432.00"

balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"


Galileo-generated card ID. Example: "12534"

city X

New city. Example "Salt Lake City"


For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"

email X

New email address. Example: "[email protected]"


Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "ADRC"

old_addr1 X

Old first address line. Example: "2310 Main St."

old_addr2 X

Old second address line. Example: "Apt 4B"

old_city X

Old city. Example: "Seattle"

old_email X

Old email. Example: "[email protected]"

old_state X

Old state or province. Two-character abbreviation. Example: "WA"

old_zip X

Old postal code. Example: "98108"

open_to_buy X

Balance available to spend. Example: "2453.44"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "999101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

state X

New state or province. Two-character abbreviation. Example: "UT"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "addr_chg"


Populated according to your use case and needs by arrangement with Galileo.

zip X

New postal code. Example: "84101"


# addr_chg example:
  "addr1": "123 Maple St.",
  "addr2": "Apt 25",
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "city": "Salt Lake City",
  "credit_balance": "325.00",
  "email": "[email protected]",
  "msg_event_id": "243693",
  "msg_id": "ADRC",
  "old_addr1": "2310 Main St.",
  "old_addr2": "Apt 4B",
  "old_city": "Seattle",
  "old_email": "[email protected]",
  "old_state": "WA",
  "old_zip": "98108",
  "open_to_buy": "2453.44",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "state": "UT",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "addr_chg",
  "zip": "84101"