Void Create Account

Use the Void Create Account endpoint to cancel an account (move the account into status: B, Voided account) that was created by Create Account. Pass either the transactionId of the original Create Account call or the optional accountNo parameter to identify and void the created account. The accountNo parameter can be the PRN that was returned by Create Account or a PAN that you can retrieve using Get Account Cards.

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Note

Use Void Create Account only for instant-issue (prepaid) card accounts. To reverse an account creation for other account types, use the CSTCST - Customer Service Tool. Software that the Galileo customer service team uses, which is also available to providers, to view customers and their accounts..

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status CodeCode Description
412-01Transaction not found
412-02Method not allowed according to product configuration
412-03Secondary or related cards have been added to account; account cannot be voided
412-04Transactions have been performed against the account; account cannot be voided
412-05Void not allowed after product changed
412-06Void not allowed on accounts with multiple payments
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