card_returned

The shipping department received a card that was returned by a cardholder. This event is sent regardless of account status.

  • CodePSUC
  • Event trigger — The shipping department reports that the card has been returned.
  • Process — This process contains the event trigger:
    • Internal reporting process

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
avail_cash

For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"

avail_credit

For credit accounts, the available credit limit to spend. Example: "432.00"

balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

cad

Galileo-generated card ID. Example: "12534"

credit_balance

For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"

exp_date

The expiration date of the card. Format: MM/DD/YYYY. Example: "03/14/2023"

msg_event_id

Unique Galileo-generated identifier for this message. Example: "243693"

msg_id

The four-letter code to identify this event. Example: "PSUC"

open_to_buy X

The available balance to spend. Example: "500.00"

opentobuy_ts

The exact date-time at which open_to_buy was captured. Format: YYYY-MM-DD hh:mm:ss.ssssss Example: "2023-03-17 14:06:50.243654"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

protected_pan_four X

The last four digits of the PAN. Example: "3523"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "card_returned"

user_data

Populated according to your use case and needs by arrangement with Galileo.

Example

# card_returned example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "credit_balance": "325.00",
  "exp_date": "03/14/2023",
  "msg_event_id": "243693",
  "msg_id": "PSUC",
  "open_to_buy": "500.00",
  "opentobuy_ts": "2023-03-17 14:06:50.243654",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "3523",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "card_returned"
}