The shipping department received a card that was returned by a cardholder. This event is sent regardless of account status.

  • CodePSUC
  • Event trigger — The shipping department reports that the card has been returned.
  • Process — This process contains the event trigger:
    • Internal reporting process


Field Type Description
balance_id string

The balance ID. Example: "2011".

cad string

The card's ID. Example: "12534".

open_to_buy string

The current balance (open to buy) for the account. Example: "500.00".

pmt_ref_no string

Galileo Payment Reference Number for the account. Example: "155200002022".

prod_id string

The product ID of the account. Example: "1701".

prog_id string

The program ID of the account. Example: "305".

protected_pan_four string

Last four digits of PAN. Example: "9741".

timestamp string

Time when the event was created. Format is YYYY-MM-DD HH:MM:SS TMZ and the timezone (TMZ) is always MST. Example: "2019-12-29 11:20:33 MST".

type string



# card_returned example:
  "balance_id": "2011",
  "cad": "12534",
  "open_to_buy": "500.00",
  "pmt_ref_no": "155200002022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "9741",
  "timestamp": "2019-12-29 11:20:33 MST",
  "type": "card_returned"