The shipping department received a card that was returned by a cardholder. This event is sent regardless of account status.

Code — PSUC
Event trigger — The shipping department reports that the card has been returned.
Process — This process contains the event trigger:
- Internal reporting process

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field	Default	Description
avail_cash		For debit accounts, the `open_to_buy` plus available overdraft. Example: `"143.11"`
avail_credit		For credit accounts, the available credit limit to spend. Example: `"432.00"`
balance_id	X	The balance ID, also called the `galileo_account_number`. Example: `"20211"`
cad		Galileo-generated card ID. Example: `"12534"`
ch_group_id		Corporate Hierarchy group identifier. Example: `"2544"`
credit_balance		For credit accounts, the total amount of unpaid purchases and advances. Example: `"325.00"`
exp_date		The expiration date of the card. Format: `MM/DD/YYYY`. Example: `"03/14/2025"`
msg_event_id		Unique Galileo-generated identifier for this message. Example: `"243693"`
msg_id		The four-letter code to identify this event. Example: `"PSUC"`
open_to_buy	X	The available balance to spend. Example: `"500.00"`
opentobuy_ts		The exact date-time at which `open_to_buy` was captured. Format: `YYYY-MM-DD hh:mm:ss.ssssss` Example: `"2025-03-17 14:06:50.243654"`
pmt_ref_no	X	Galileo 12-digit payment reference number (PRN) for the account. Example: `"999101003022"`
prod_id	X	The product ID of the account. Example: `"1701"`
prog_id	X	The program ID of the account. Example: `"305"`
protected_pan_four	X	The last four digits of the PAN. Example: `"3523"`
timestamp	X	Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: `YYYY-MM-DD hh:mm:ss MST` Example: `"2025-01-31 17:20:33 MST"`
type	X	The name of this event: `"card_returned"`
user_data		Populated according to your use case and needs by arrangement with Galileo.

Example

# card_returned example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "credit_balance": "325.00",
  "exp_date": "03/14/2025",
  "msg_event_id": "243693",
  "msg_id": "PSUC",
  "open_to_buy": "500.00",
  "opentobuy_ts": "2025-03-17 14:06:50.243654",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "protected_pan_four": "3523",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "card_returned"
}