An account status has changed to a value that is in the ACMSG product parameter.

  • CodeACST
  • Event trigger — The account status changes to a value in ACMSG.
  • Processes — These processes contain the event trigger:
    • Customer Service Tool
    • Program API
    • Internal processes
    • Galileo-hosted cardholder website


All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"


Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "ACST"

new_status X

See Account Statuses for possible values. Example: "C"

old_status X

See Account Statuses for possible values. Example: "N"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "999101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "account_status_change"


# account_status_change example:
  "balance_id": "20211",
  "msg_event_id": "243693",
  "msg_id": "ACST",
  "new_status": "C",
  "old_status": "N",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "account_status_change"