An account status has changed to a value that is in the ACMSG product parameter.

Code — ACST
Event trigger — The account status changes to a value in ACMSG.
Processes — These processes contain the event trigger:
- Customer Service Tool
- Program API
- Internal processes
- Galileo-hosted cardholder website

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field	Default	Description
balance_id	X	The balance ID, also called the `galileo_account_number`. Example: `"20211"`
ch_group_id		Corporate Hierarchy group identifier. Example: `"2544"`
extcustid		Identifier used to associate multiple accounts under the same customer. This identifier is supplied by the provider, not Galileo. Example: `"acv#-@45!sbsxm%-"`
msg_event_id		Unique Galileo-generated identifier for this message. Example: `"243693"`
msg_id		The four-letter code to identify this event. Example: `"ACST"`
new_status	X	See Account Statuses for possible values. Example: `"C"`
old_status	X	See Account Statuses for possible values. Example: `"N"`
pmt_ref_no	X	Galileo 12-digit payment reference number (PRN) for the account. Example: `"999101003022"`
prod_id	X	The product ID of the account. Example: `"1701"`
prog_id	X	The program ID of the account. Example: `"305"`
timestamp	X	Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: `YYYY-MM-DD hh:mm:ss MST` Example: `"2025-01-31 17:20:33 MST"`
type	X	The name of this event: `"account_status_change"`

Example

# account_status_change example:
{
  "balance_id": "20211",
  "extcustid": "acv#-@45!sbsxm%-",
  "msg_event_id": "243693",
  "msg_id": "ACST",
  "new_status": "C",
  "old_status": "N",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "account_status_change"
}