Get Case List

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Availability

No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.

Use the Get Case List endpoint to retrieve a list of submitted cases. You must populate daysToLookBack plus only one of these parameters: accountNo, caseId, customerId.

See Managing Disputes for instructions on using this endpoint.

Status codes

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status codeDescription
1529-1Invalid customer ID
1529-2Customer ID or account number returned no cases
1529-4Invalid case ID or case ID returned no results
1529-5Invalid request {message}
1529-14Invalid request message
1529-18Account number is not found
1529-500Could not obtain a lock on the case
Form Data
string
required

Provider's web service username, as provided by Galileo for the requesting IP address.
Pattern: Max 50 characters
Example: "AbC123-9999"

string
required

Web service password, as provided by Galileo for the requesting IP address.
Pattern: Max 15 characters
Example: "4sb62fh6w4h7w34g"

int32
required

Galileo-issued unique provider identifier.
Pattern: Max 10 digits
Example: 9999

string
required
1 to 60

A provider-generated ID that is unique to each API call. A UUID is preferred. Do not reuse this identifier for multiple API calls.
Pattern: 60 characters or less
Example: "9845dk-39fdk3fj3-4483483478"

string | null

Case identifier as returned by Create Case. Required if accountNo and customerId are not populated.
Pattern: Max 11 digits followed by an upper-case letter
Example: "22021000017C"

string | null

Customer identifier.
Example: P643|162983403900

string | null

The PRN, PAN, or CAD of the account. If more than one card is associated with the PRN, use the PAN or the CAD. Required if caseId and customerId are not populated.
Pattern: PAN, PRN, or CAD
Example: "999101293846"

int32 | null

Number of days in the past to retrieve cases. Default: 30 days
Pattern: integer
Example: 60

Response

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Response
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