Get Case Summary



The Dispute API is under development and will be generally available in 2025.

Use the Get Case Summary endpoint to retrieve a summary of the case.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. If this endpoint returns CustomerContactOverrideDate, do not display it to account holders on your interface.

For instructions see the Creating a Dispute guide.

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status codeDescription
1527-4Invalid case ID or case ID returned no results
1527-5Invalid request {message}
1527-6Error saving claim: {message}
1527-13Case ID references a case that is currently locked
1527-14Invalid request message
1527-500Could not obtain a lock on the case
Click Try It! to start a request and see the response here!