post https://example.com/getCaseSummary
Availability
The Dispute API is under development and will be generally available in 2025.
Use the Get Case Summary endpoint to retrieve a summary of the case.
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. If this endpoint returns CustomerContactOverrideDate, do not display it to account holders on your interface.
For instructions see the Creating a Dispute guide.
- Previous endpoint: Optional. Add Required Docs
- Next endpoint: Submit Case
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
| Status code | Description |
|---|---|
| 1527-4 | Invalid case ID or case ID returned no results |
| 1527-5 | Invalid request {message} |
| 1527-6 | Error saving claim: {message} |
| 1527-13 | Case ID references a case that is currently locked |
| 1527-14 | Invalid request message |
| 1527-500 | Could not obtain a lock on the case |