An attempt to stage a PIN change was unsuccessful. Event code ADPE is for attempts made using the direct POST PIN-set procedure, and AFPE is for attempts made using the direct render PIN-set procedure. See the PIN-Set Procedures guide for more information.

  • CodesADPE, AFPE
  • Event trigger — Staging a PIN change is unsuccessful.
  • Process — This process contains the event trigger:
    • Galileo receives a PIN-set form via direct POST or direct render.


All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

code X

This field is present in the event message only if the PIN-set change attempt was made using the Direct POST method, which corresponds with the ADPE event code. See HTTP 302 redirect codes for possible values. Example: "-101"

msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "ADPE"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "999101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "agserv_PIN_change_fail"


# agserv_PIN_change_fail example:
  "balance_id": "20211",
  "code": "-101",
  "msg_event_id": "243693",
  "msg_id": "ADPE",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "agserv_PIN_change_fail"