An attempt to stage a PIN change was unsuccessful. Event code ADPE is for attempts made using the direct POST PIN-set procedure, and AFPE is for attempts made using the direct render PIN-set procedure. See the PIN-Set Procedures guide for more information.

  • CodesADPE, AFPE
  • Event trigger — Staging a PIN change is unsuccessful.
  • Process — This process contains the event trigger:
    • Galileo receives a PIN-set form via direct POST or direct render.


All fields are strings. Your field names may vary.

Field Required Description
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

code X

This field is present in the event message only if the PIN-set change attempt was made using the Direct POST method, which corresponds with the ADPE event code. See HTTP 302 redirect codes for possible values. Example: "-101"

msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "ADPE"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2023-01-29 17:20:33 MST"

type X

The name of this event: "agserv_PIN_change_fail"


# agserv_PIN_change_fail example:
  "balance_id": "20211",
  "code": "-101",
  "msg_event_id": "243693",
  "msg_id": "ADPE",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2023-01-29 17:20:33 MST",
  "type": "agserv_PIN_change_fail"