A card status specifies the state of the card itself, independently of the account status. Card statuses can be assigned by internal processes or they can be manually changed by the Program API, such as by using Modify Status. When changing a card status using the Modify Status endpoint, make sure the type changes the card status and not the account status only.
Card status is independent of account status. It is possible for one account to have multiple cards in different statuses. Both the account and card must be in status: N (normal, active) to perform card transactions.
See the Card Statuses guide for information on how card statuses change.
This table indicates whether a card status permits different types of transactions or account updates. See Account Statuses for more information.
Important
Galileo is obligated to post every transaction in a settlement file for every PAN that exists in the system, regardless of card or account status, and regardless of account balance.
Key
- Columns
- Network — Authorizations originating on the card network; a card that is not in
status: Ncan still have its authorizations settled. - Pmt — Create Payment endpoint or internal processes; payments using Create Account Transfer can be made only when the receiving account is in
status: N. - Adj — Create Adjustment endpoint or internal processes, either credit or debit, including Mastercard merchant credits.
- ACH — ACH processes check account status rather than card status.
- Update — Status changes.
- Network — Authorizations originating on the card network; a card that is not in
Important
Mastercard considers
status: C(canceled) andstatus: Z(canceled without refund) to be permanent statuses. As of 21 April 2025, issuers are required to returnresponse_code: 46for accounts or cards in those two statuses. If you reactivate a card or account that was closed, Mastercard could assess penalties for transactions attempted against that card. If you need to temporarily close an account or card to reopen later, usestatus: D(disabled).
- Symbols
- X — Transaction is permitted
- * — Depends on account status and account-status parameters.
- § — Merchant credits only
- §§ — Charged-off card status (
R) can be changed only by the Recover Charged-Off Account endpoint. - ⬧ — Merchant credits permitted when IGACT is set.
| Status | Description | Network | Pmt | Adj | ACH debit | ACH credit | Update |
|---|---|---|---|---|---|---|---|
| A | Lost card waiting for sufficient funds | * | X | * | X | X | |
| B | Blocked. May be an un-issued instant issue card that is used at a point of sale before the card has been sold, the card reached the maximum number of PIN retries, or the bounce-mail flag is set to Yes. | ⬧ | * | X | * | X | X |
| C | Canceled | § | * | X | * | X | X |
| D | Disabled. May indicate that a card has been reissued or replaced. | § | * | X | * | X | X |
| L | Lost Card. If reported lost with Modify Status type 3 or the Replace Lost/Stolen Card endpoint, a replacement card is issued with a new PAN. See the Lost, Stolen, or Damaged Cards guide for more information. | ⬧ | * | X | * | X | X |
| N | Active (normal). A card and its account must be in this status for a card transaction to be authorized. The exception is an advice or force post, which must be accepted regardless of account status. | X | X | X | X | X | X |
| O | Operations Hold. May indicate that the embosser has run out of plastic to emboss cards. | ⬧ | * | X | * | X | X |
| Q | Delinquent | ⬧ | * | X | * | X | X |
| R | Charged Off | ⬧ | * | X | * | X | §§ |
| S | Stolen Card. If reported stolen with Modify Status 4 or the Replace Lost/Stolen Card endpoint, a replacement card is issued with a new PAN. See the Lost, Stolen, or Damaged Cards guide for more information. | ⬧ | * | X | * | X | X |
| V | Voided | ⬧ | * | X | * | X | X |
| W | Waiting for Payment. The default status of a newly created card, or a replacement card that does not have sufficient funds to cover a replacement fee. | ⬧ | * | X | * | X | X |
| X | Set to Emboss. The card will be picked up by an automated process and sent to the embosser. | ⬧ | * | X | * | X | X |
| Y | Shipped/Ready to Activate. The card order has been sent to the embosser. | ⬧ | * | X | * | X | X |
| Z | Canceled without Refund. | § | * | X | * | X | X |
Related parameters
You can affect how the Galileo system treats card statuses by setting these product parameters.
| Parameter | Description |
|---|---|
| CANCS | When CANOC is set, this parameter contains the card statuses that are canceled when a new card is activated. |
| CDMSG | The CSNT: card_status_change event message is sent when the card changes to one of the statuses in this list. |
| IGACT | By default, the system allows merchant credits on cards in any status, but only allows merchant credits for account statuses N, C, D, and Z. Set this parameter to bypass account status checks for merchant credits. Keep in mind that "frozen" is not an account or card status. |
| RISCS | List of card statuses that permit card reissue. Default: N,C,Z |
| TOKCS | Contains a list of card statuses that are eligible for tokenization. Default: N |