account_closed

An account was closed in the Customer Service Tool. This event is not triggered by account closures that are performed by the Program API or on the Galileo-hosted cardholder website.

  • CodeACCL
  • Event trigger — The account status is changed to one of these statuses:
    • C — Closed
    • Z — Closed without refund
  • Processes — These processes contain the event trigger:
    • Account closure on the Account Info page in the Customer Service Tool
    • Some charge-offs in the Customer Service Tool

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
account_status X

See Account Statuses for possible values. Example: "N"

avail_cash

For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"

avail_credit

For credit accounts, the available credit limit to spend. Example: "432.00"

balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

credit_balance

For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"

msg_event_id

Unique Galileo-generated identifier for this message. Example: "243693"

msg_id

The four-letter code to identify this event. Example: "ACCL"

open_to_buy X

The available balance to spend. Example: "500.00"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "account_closed"

user_data

Populated according to your use case and needs by arrangement with Galileo.

Example

# account_closed example:
{
  "account_status": "N",
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "credit_balance": "325.00",
  "msg_event_id": "243693",
  "msg_id": "ACCL",
  "open_to_buy": "500.00",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "account_closed"
}