Use the Create Case endpoint to initiate a dispute claim. A single claim may contain multiple disputed transactions. Call this endpoint when the account holder initiates a claim by clicking a "dispute a transaction" control on your interface.This endpoint returns a case number (
caseId) that you pass with all subsequent endpoint calls that are related to this dispute.This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
|Status Code||Code Description|
|1502-3||Error creating case|
|1502-14||Invalid request message|
|-1||System Failure encountered while processing request:|