Availability
No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.
Use the Create Case endpoint to initiate a dispute claim. A single claim may contain multiple disputed transactions. Call this endpoint when the account holder initiates a claim by clicking a "dispute a transaction" control on your interface.
This endpoint returns a case number (caseId
) that you pass with all subsequent endpoint calls that are related to this dispute.
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating an API 2.0 Dispute guide.
- Next endpoint: Get Case Reasons
Status codes
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
Status code | Description |
---|---|
1502-1 | Invalid customer ID |
1502-2 | Invalid case ID or case ID returned no results |
1502-3 | Error creating case |
1502-5 | Invalid request {message} |
1502-13 | Case ID references a case that is currently locked |
1502-14 | Invalid request message |