post https://example.com/createCase
Use the Create Case endpoint to initiate a dispute claim. A single claim may contain multiple disputed transactions. Call this endpoint when the account holder initiates a claim by clicking a "dispute a transaction" control on your interface.This endpoint returns a case number (caseId) that you pass with all subsequent endpoint calls that are related to this dispute.This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
| Status Code | Code Description |
|---|---|
| 0 | Success |
| 1502-1 | Invalid customerId |
| 1502-2 | customerId or accountNumber returned no cases |
| 1502-3 | Error creating case |
| 1502-5 | Invalid Request: |
| 1502-13 | caseId references a case that is currently locked |
| 1502-14 | Invalid request message |
| -1 | System Failure encountered while processing request: |