Availability
Galileo's Dispute API is still under development. The endpoint documentation will continue to change to reflect updated functionality.
Use the Create Case endpoint to initiate a dispute claim. A single claim may contain multiple disputed transactions. Call this endpoint when the account holder initiates a claim by clicking a "dispute a transaction" control on your interface.
This endpoint returns a case number (caseId
) that you pass with all subsequent endpoint calls that are related to this dispute.
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.
- Next endpoint: Get Case Reasons
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
Status code | Description |
---|---|
1502-1 | Invalid customer ID |
1502-2 | Invalid case ID or case ID returned no results |
1502-3 | Error creating case |
1502-5 | Invalid request {message} |
1502-13 | Case ID references a case that is currently locked |
1502-14 | Invalid request message |