Get Case Reasons



The Dispute API is in a preliminary state and is not available for general use. Galileo will communicate its availability through conventional channels.

Use the Get Case Reasons endpoint to retrieve the case reasons, which are questions and answers that you display to the account holder during the creation of a dispute case. The answers to these questions classify the type of dispute and provide a reason for the dispute. The case reasons are radio buttons so that the account holder can select only one option.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.

Status CodeCode Description
1503-4Invalid caseId or caseId returned no result
1503-5Invalid Request:
1503-6Error saving case
1503-13caseId references a case that is currently locked
1503-14Invalid request message
1503-15This case is already resolved with status:
1503-16This case has been submitted for processing and this action can no longer be performed.
-1System Failure encountered while processing request:
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