Add Case Reasons



The Dispute API is in a preliminary state and is not available for general use. Galileo will communicate its availability through conventional channels.

Use the Add Case Reasons endpoint to submit the account holder's answers to the case-reason questions while creating a dispute claim.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.

Status CodeCode Description
1512-4Invalid caseId or caseId returned no result
1512-5Invalid Request:
1512-7Case not resumed due to incomplete questionnaire, message:
1512-13caseId references a case that is currently locked
1512-14Invalid request message
1512-15This case is already resolved with status:
1512-16This case has been submitted for processing and this action can no longer be performed.
-1System Failure encountered while processing request:
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