post https://dispute-api-{corename}.{env}.gpsrv.com/addCaseReasons
Availability
No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.
Use the Add Case Reasons endpoint to submit the account holder's answers to the case-reason questions while creating a dispute claim.
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating an API 2.0 Dispute guide.
- Previous endpoint: Get Case Reasons
- Next endpoint: Get Transactions
Status codes
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
| Status code | Description |
|---|---|
| 1512-4 | Invalid case ID or case ID returned no results |
| 1512-5 | Invalid request {message} |
| 1512-7 | Case not resumed due to incomplete questionnaire |
| 1512-13 | Case ID references a case that is currently locked |
| 1512-14 | Invalid request message |
| 1512-15 | This case is already resolved with status: {status} |
| 1512-16 | This case has been submitted for processing and this action can no longer be performed. |