post https://example.com/addCaseReasons
Availability
The Dispute API is under development and will be generally available in 2025.
Use the Add Case Reasons endpoint to submit the account holder's answers to the case-reason questions while creating a dispute claim.
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.
- Previous endpoint: Get Case Reasons
- Next endpoint: Get Transactions
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
| Status code | Description |
|---|---|
| 1512-4 | Invalid case ID or case ID returned no results |
| 1512-5 | Invalid request {message} |
| 1512-7 | Case not resumed due to incomplete questionnaire |
| 1512-13 | Case ID references a case that is currently locked |
| 1512-14 | Invalid request message |
| 1512-15 | This case is already resolved with status: {status} |
| 1512-16 | This case has been submitted for processing and this action can no longer be performed. |