product_switched

An account changed from one product to another.

  • CodePSWC
  • Event trigger — The prod_id for the account changed.
  • Processes — These processes contain the event trigger:

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"

msg_id

The four-letter code to identify this event. Example: "PSWC"

old_prod_id X

The old/original product ID of the account, before the switch. Example: "1234"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

New product ID. Example: "4455"

prog_id X

The program ID of the account. Example: "305"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "product_switched"

Example

# product_switched example:
{
  "balance_id": "20211",
  "msg_event_id": "243693",
  "msg_id": "PSWC",
  "old_prod_id": "1234",
  "pmt_ref_no": "155101003022",
  "prod_id": "4455",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "prod_switch"
}