Add Required Docs

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Availability

No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.

Use the Add Required Docs endpoint to submit the PDF form that the account holder filled out, if a form was returned by Get Doc Requirements.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. If you call this endpoint, it must be during the intake flow; you cannot call it after the case has been submitted.

To attach multiple documents with this endpoint, call the endpoint once for each document. If you need to attach documents after the case has been submitted, use the Add Documents endpoint.

For instructions see the Creating a Dispute guide.

Status codes

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status codeDescription
1509-4Invalid case ID or case ID returned no results
1509-5Invalid request {message}
1509-6Error saving case
1509-13Case ID references a case that is currently locked
1509-14Invalid request message
1509-15This case is already resolved with status: {status}
1509-16This case has been submitted for processing and this action can no longer be performed.
Form Data
string
required

Provider's web service username, as provided by Galileo for the requesting IP address.
Pattern: Max 50 characters
Example: "AbC123-9999"

string
required

Web service password, as provided by Galileo for the requesting IP address.
Pattern: Max 15 characters
Example: "4sb62fh6w4h7w34g"

int32
required

Galileo-issued unique provider identifier.
Pattern: Max 10 digits
Example: 9999

string
required
1 to 60

A provider-generated ID that is unique to each API call. A UUID is preferred. Do not reuse this identifier for multiple API calls.
Pattern: 60 characters or less
Example: "9845dk-39fdk3fj3-4483483478"

string
required

Case identifier as returned by Create Case.
Pattern: Max 11 digits with a letter
Example: "22021000017C"

string
required

JSON array containing the required document and metadata. Pass only one document per endpoint call. See documents Subfields for the fields to include.
Pattern: JSON string
Example: [{"documentStream": "<Base64-encoded string>","identifier": "StatementOfDispute","attachmentCategory": "SupportingDocumentation","fileName": "StatementOfDispute.pdf","attachmentLabel": "Statement of Dispute"}]

Response

Language
URL
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Response
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application/json

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