Modify Status

Use the Modify Status endpoint to change the status of an account, a card, or both. This endpoint does not change any other kind of status.

Consult the Account and card status table to see what is affected by each type value. When activating a card, use this endpoint to activate a virtual card, but use the Activate Card endpoint for physical cards.

See the Lost, Stolen, or Damaged Cards guide for instructions on using types 3, 4, 7, 8, and 12.

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status CodeCode Description
413-01PAN is required as accountNo no in multi-card/account situations.
413-02Invalid account -- account is in charged off status and cannot be modified
413-03Invalid account -- account is in fraud status and cannot be modified
413-04Unknown status type
413-05Card cannot be activated
413-07Reissue already found for this card
413-08Reissue restricted for this card
413-09Stock is the same or product cannot be reissued
413-10Account/Card already in requested status or cannot be changed to requested status
413-11Overdraft account unavailable or not in participating status
413-12Card has already been marked lost
413-13Selected type is not available for use or does not exist
413-14Image is not set up for card
413-15Unable to change status to set to emboss
413-16Unable to set bankruptcy filed because current status is not active
413-17Unable to set bankruptcy discharged/dismissed because current status is not set to bankruptcy filed

Account and card status table

typeDescriptionAccount or card changedCard statusAccount status
1Initiate activate-account process.AccountN
2Cancel account. If ACTYP is set to R, all accounts belonging to the same account holder are also deactivated.AccountC
3Initiate lost-card process; replace card.CardL
4Initiate stolen-card process; replace card.CardS
5Update card status to Cancelled.CardC
6Initiate activate-card process.Account & CardNN
7Update card status to Active.CardN
8Update card status to Lost; no replacement card.CardL
9Update card status to Stolen; no replacement card.CardS
10Account disabled through IVR.AccountD
11Update account status to Active.AccountN
12Reissue card. Use the Reissue Card endpoint for granular control.n/a
13Deactivate account and cancel card(s).Account & CardCC
14Freeze overdraft account.n/a
15Unfreezed overdraft account.n/a
16Specified account deactivated and card(s) cancelled.Account & CardZZ
17Freeze card. Set startDate and endDate as desired.Card
18Unfreeze card immediately.startDate and endDate are ignored.Card
19Reissue with new PAN. RECNP product parameter must be set. Use the Reissue Card endpoint for granular control.Card
20Cancel without refund all accounts and cards belonging to a customer. Use a PAN for accountNo if multiple cards are associated with the account.Account & CardZZ
21Update card status to Waiting for Payment.CardW
22Update card status to Emboss.CardX
23Disable single card.CardD
24Suspend account.AccountK
25Customer filed for bankruptcyAccountf
26Bankruptcy dischargedAccountd
27Bankruptcy dismissedAccounte



A dash (—) means no change in status.

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