cardholder_info_changed

Customer profile information changed in the Customer Service Tool. Changed values are included in the event message. For address changes using the Program API or Galileo-hosted cardholder website, see ADRC: addr_chg.

  • CodeCHPC
  • Event trigger — One or more of these fields change in the Customer Service Tool:
    • first name, middle name, last name
    • date of birth
    • addr1, addr2, addr3, addr4, addr5
    • city, state, zip
    • home_phone, mobile_phone, other_phone
    • email
  • Process — This process contains the event trigger:
    • Customer Service Tool

Fields

Field Type Description
addr1 string

Address associated with an account. Example: "404 Columbus Rd"

addr2 string

Second line of address associated with an account. Example: "#26"

balance_id string

The balance ID. Example: "2011".

city string

City of address associated with an account. Example: "Seattle"

country string

Three digit country code. Example: "840"

dob string

The birth date on the account. Example: "11/15/1980"

email string

Email address associated with account. Example: "[email protected]"

fname string

The first name on the account. Example: "Tom"

home_phone string

Home phone number on the account. Example: "8015551234"

lname string

The last name on the account. Example: "Thompson"

mname string

The middle name on the account. Example: "T"

mobile_phone string

Mobile phone number on the account. Example: "8015551235"

msg_event_id string

Event ID. Example: "1234567891".

other_phone string

Other phone number on the account. Example: "8015551236"

pmt_ref_no string

Galileo Payment Reference Number for the account. Example: "155200002022".

prod_id string

The product ID of the account. Example: "1701".

prog_id string

The program ID of the account. Example: "305".

state string

Two character state abbreviation associated with an account address. Example: "WA"

timestamp string

Time when the event was created. Format is YYYY-MM-DD HH:MM:SS TMZ and the timezone (TMZ) is always MST. Example: "2019-12-29 11:20:33 MST".

type string

cardholder_info_changed

zip string

Five or Nine digit hyphenated postal code associated with an account. Example: "98126"

Example

# cardholder_info_changed example:
{
  "addr1": "404 Columbus Rd",
  "addr2": "#26",
  "balance_id": "2011",
  "city": "Seattle",
  "country": "840",
  "dob": "11/15/1980",
  "email": "[email protected]",
  "fname": "Tom",
  "home_phone": "8015551234",
  "lname": "Thompson",
  "mname": "T",
  "mobile_phone": "8015551235",
  "msg_event_id": "1234567891",
  "other_phone": "8015551236",
  "pmt_ref_no": "155200002022",
  "prod_id": "1701",
  "prog_id": "305",
  "state": "WA",
  "timestamp": "2019-12-29 11:20:33 MST",
  "type": "cardholder_info_changed",
  "zip": "98126"
}