A dispute was finalized, and provisional credit had been awarded. The outcome of the dispute is in the dispute_resolution field. The account balance has not changed.

  • CodeDSFP
  • Event trigger — The dispute is finalized.
  • Process — This process contains the event trigger:
    • Galileo receives notification from the network or bank


All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
case_no X

Identifier for the case this dispute belongs to. Example: "23082102254C"

dispute_amount X

The amount of the dispute. Example: "3245.22"

dispute_id X

Unique identifier for the dispute. Example: "12432"

dispute_notice_date X

Date on which the cardholder disputed the charge. Format YYYY-MM-DD hh:mm:ss Example: "2025-04-23 13:23:04"

dispute_pc_amount X

The amount of provisional credit awarded. Example: "34.65"

dispute_pc_date X

The date the provisional credit was awarded. YYYY-MM-DD Example: "2025-04-23"

dispute_pc_reversal_date X

The date the provisional credit was reversed. YYYY-MM-DD hh:mm:ss Example: "2025-08-21 17:43:02"

dispute_rege_date X

Due date for a Regulation E dispute. Format YYYY-MM-DD hh:mm:ss Example: "2025-05-13 14:03:23"

dispute_resolution X

The final resolution of the dispute. Valid values:

  • MERCHANT_CREDIT — Merchant credited the cardholder account

  • CUSTOMER_LOSS — Dispute not settled in cardholder's favor

  • CHARGEBACK — Dispute settled in cardholder's favor; amount moved into cardholder account

  • PRTL_CHARGEBACK — Dispute settled in the cardholder's favor; partial amount moved into cardholder account.

  • WRITE_OFF — Amount written off and awarded to cardholder

  • CH_CANCELED — Cardholder canceled the dispute

dispute_resolution_date X

Date on which the dispute was resolved. Example: "2025-04-29"

ext_dispute_id X

Dispute-system identifier for the disputed transaction. Example: "23082103202D"


Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "DSFP"

network X

See Dispute events network codes for possible values. Example: "VIS"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "999101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

settle_detail_id X

ID that maps back to the settlement record for the transaction. Example: "13354855"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

type X

The name of this event: "dispute_final_pc"


# dispute_final_pc example:
  "case_no": "23082102254C",
  "dispute_amount": "3245.22",
  "dispute_id": "12432",
  "dispute_notice_date": "2025-04-23 13:23:04",
  "dispute_pc_amount": "34.65",
  "dispute_pc_date": "2025-04-23",
  "dispute_pc_reversal_date": "2025-08-21 17:43:02",
  "dispute_rege_date": "2025-05-13 14:03:23",
  "dispute_resolution": "PRTL_CHARGEBACK",
  "dispute_resolution_date": "2025-04-29",
  "ext_dispute_id": "23082103202D",
  "msg_event_id": "243693",
  "msg_id": "DSFP",
  "network": "VIS",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "settle_detail_id": "13354855",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "dispute_final_pc"