A dispute was finalized, and provisional credit had been awarded. The outcome of the dispute is in the dispute_resolution field. The account balance has not changed.

  • CodeDSFP
  • Event trigger — The dispute is finalized.
  • Process — This process contains the event trigger:
    • Galileo receives notification from the network or bank


All fields are strings. Your field names may vary.

Field Required Description
dispute_amount X

The amount of the dispute. Example: "3245.22"

dispute_id X

Unique identifier for the dispute. Example: "12432"

dispute_notice_date X

Date on which the cardholder disputed the charge. Format YYYY-MM-DD Example: "2023-04-23"

dispute_pc_amount X

The amount of provisional credit awarded. Example: "34.65"

dispute_pc_date X

The date the provisional credit was awarded. MM/DD/YYYY Example: "04/23/2023"

dispute_pc_reversal_date X

The date the provisional credit was reversed. MM/DD/YYYY Example: "04/30/2023"

dispute_rege_date X

Due date for a Regulation E dispute. Format YYYY-MM-DD Example: "2023-05-13"

dispute_resolution X

The final resolution of the dispute. Valid values:

  • MERCHANT_CREDIT — Merchant credited the cardholder account
  • CUSTOMER_LOSS — Dispute not settled in cardholder's favor
  • CHARGEBACK — Dispute settled in cardholder's favor; amount moved into cardholder account
  • PRTL_CHARGEBACK — Dispute settled in the cardholder's favor; partial amount moved into cardholder account.
  • WRITE_OFF — Amount written off and awarded to cardholder
  • CH_CANCELED — Cardholder canceled the dispute
dispute_resolution_date X

Date on which the dispute was resolved. Example: "2023-04-29"


Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "DSFP"

network X

See Events Network Codes for possible values. Example: "V"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

settle_detail_id X

ID that maps back to the settlement record for the transaction. Example: "13354855"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2023-01-29 17:20:33 MST"

type X

The name of this event: "dispute_final_pc"


# dispute_final_pc example:
  "dispute_amount": "3245.22",
  "dispute_id": "12432",
  "dispute_notice_date": "2023-04-23",
  "dispute_pc_amount": "34.65",
  "dispute_pc_date": "04/23/2023",
  "dispute_pc_reversal_date": "04/30/2023",
  "dispute_rege_date": "2023-05-13",
  "dispute_resolution": "PRTL_CHARGEBACK",
  "dispute_resolution_date": "2023-04-29",
  "msg_event_id": "243693",
  "msg_id": "DSFP",
  "network": "V",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "settle_detail_id": "13354855",
  "timestamp": "2023-01-29 17:20:33 MST",
  "type": "dispute_final_pc"