A tokenized card was frozen, unfrozen, reissued, or cancelled, and the updated tokens have been synchronized with Mastercard.

  • CodeTKUP
  • Event trigger — The updated tokens are synchronized with Mastercard.
  • Processes — These processes precede the event trigger:
    • The status field in the card's freeze_info object is updated.
    • The reissued card is activated.
    • The card is updated to status: C (cancelled).


All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description

Galileo-generated card ID. Example: "12534"

msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"


The four-letter code to identify this event. Example: "TKUP"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "999101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

result X

Result of the token update attempt. Example: "Success"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"

token_action X

The type of action that occurred. Possible values:

  • "Token updated after card frozen"
  • "Token updated after card reissued"
  • "Token updated after card cancelled"
  • "Token updated after card unfrozen"
type X

The name of this event: "token_update"

xid X

Internal Galileo-generated ID for an account. Example: "13162"


# token_update example:
  "cad": "12534",
  "msg_event_id": "243693",
  "msg_id": "TKUP",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "result": "Success",
  "timestamp": "2025-01-31 17:20:33 MST",
  "token_action": "Token updated after card reissued",
  "type": "token_update",
  "xid": "13162"