Get Questionnaire

Use the Get Questionnaire endpoint to retrieve the follow-up questions for a dispute, based on the answer returned by Add Case Reasons.

This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.

The contents of the response are customized according to the response submitted by Add Case Reasons.

See Global Response Statuses for status codes that are common across endpoints.

The table below lists status codes that apply to this specific endpoint.

Status codeDescription
1506-4Invalid case ID or case ID returned no results
1506-5Invalid request
1506-6Error saving case
1506-13caseId references a case that is currently locked
1506-14Invalid request message
1506-15This case is already resolved with status:
1506-16This case has been submitted for processing and this action can no longer be performed.
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