post https://example.com/getQuestionnaire
Availability
The Dispute API is under development and will be generally available in 2025.
Use the Get Questionnaire endpoint to retrieve the follow-up questions for a dispute. The questions are based on the answer submitted by Add Case Reasons.
This endpoint is part of a conversational API—a series of endpoint calls that must be made in a certain order. For instructions see the Creating a Dispute guide.
- Previous endpoint: Add Transactions
- Next endpoint:
- Required. Add Questionnaire
- Optional. Get Other Accounts
- Optional. Get Similar Transactions
- Optional. Get Credit Transactions
The contents of the response are customized according to the response submitted by Add Case Reasons.
Status codes
See Global Response Statuses for status codes that are common across endpoints.
The table below lists status codes that apply to this specific endpoint.
| Status code | Description |
|---|---|
| 1506-4 | Invalid case ID or case ID returned no results |
| 1506-5 | Invalid request |
| 1506-6 | Error saving case |
| 1506-13 | caseId references a case that is currently locked |
| 1506-14 | Invalid request message |
| 1506-15 | This case is already resolved with status: |
| 1506-16 | This case has been submitted for processing and this action can no longer be performed. |