Switch Product

Use the Switch Product endpoint to change the product ID on the specified account to a new product ID. To control whether the product switch triggers a card reissue, set doReissue.

Galileo recommends that you use the CAD for accountNo; however, you can use the PRN if only one card has ever been associated with the account.

For prodId pass the new product ID.

Galileo recommends that you use this endpoint instead of Set Account Feature with type: 3 to switch products. For instructions see the Switching Products guide.

Status codeDescription
590-01Product cannot be switched to the same product
590-02Product cannot be switched to an invalid product
590-03Product has been successfully switched but card reissue failed: The valid values for newPanFlag and newExpiryDate are Y, N or blank
590-04Product has not been successfully switched and card reissue failed: Trying to update card status without requesting new PAN. oldCardStatus is valid only when newPan: Y.
590-05Product has been successfully switched but card reissue failed: The valid values for oldCardStatus are C, D, and blank
590-06Product has been successfully switched but card reissue failed: Trying to update card status without requesting new PAN. oldCardStatus is valid only when newPan: Y.
590-07Product has been successfully switched but card reissue failed: Failure getting data associated with account/card. Cannot retrieve CAD, ENP or product ID.
590-08Product has been successfully switched but card reissue failed: Failure getting data associated with account/card. CAD or XID is null.
590-09Product has been successfully switched but card reissue failed: Insufficient funds to cover reissue fee
590-10Product has been successfully switched but card reissue failed: Failure, generic error processing reissue fee.
590-11If newPan: Y then newExpiryDate: Y is required.
590-12Product has been successfully switched but card reissue failed: card has pending reissue records.
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