system_pin_change

A staged PIN change was successful. This event is triggered when Commit Card PIN Change is successful as well as when the PIN is changed by other methods.

  • CodePNCH
  • Event trigger — The PIN change is successful.
  • Processes — These processes contain the event trigger:
    • IVR (automated phone system)
    • Galileo-hosted cardholder website
    • Customer Service Tool
    • Direct render PIN-change method
    • Direct POST PIN-change method

Fields

All fields are strings. Your field names may vary.

Field Required Description
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"

cad X

Galileo-generated card ID. Example: "12534"

msg_event_id

Unique Galileo-generated identifier for this message. Example: "243693"

msg_id

The four-letter code to identify this event. Example: "PNCH"

pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "155101003022"

prod_id X

The product ID of the account. Example: "1701"

prog_id X

The program ID of the account. Example: "305"

timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2023-01-29 17:20:33 MST"

type X

The name of this event: "system_pin_change"

Example

# system_pin_change example:
{
  "balance_id": "20211",
  "cad": "12534",
  "msg_event_id": "243693",
  "msg_id": "PNCH",
  "pmt_ref_no": "155101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2023-01-29 17:20:33 MST",
  "type": "system_pin_change"
}