API Reference
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bulk_frozen

A card was frozen by a bulk-freeze action in the Customer Service Tool. The account and card statuses were not changed—only the status value in the freeze_info object was changed.

  • Code — CDFR
  • Event trigger — The status value in the freeze_info object is changed to frozen.
  • Process — This process contains the event trigger:
    • Customer Service Tool

Fields

All fields are strings. Your field names may vary. Default fields are included in the default webhook template. See Default and optional fields for more information.

Field Default Description
avail_cash

For debit accounts, the open_to_buy plus available overdraft. Example: "143.11"
avail_credit

For credit accounts, the available credit limit to spend. Example: "432.00"
balance_id X

The balance ID, also called the galileo_account_number. Example: "20211"
cad X

Galileo-generated card ID. Example: "12534"
ch_group_id

Corporate Hierarchy group identifier. Example: "2544"
credit_balance

For credit accounts, the total amount of unpaid purchases and advances. Example: "325.00"
msg_event_id X

Unique Galileo-generated identifier for this message. Example: "243693"
msg_id

The four-letter code to identify this event. Example: "CDFR"
new_status X

Card status code. See Card Statuses for possible values. Because freezing a card does not change its status, this status is the same as before the freeze. Example: "N"
open_to_buy X

The available balance to spend. Example: "500.00"
pmt_ref_no X

Galileo 12-digit payment reference number (PRN) for the account. Example: "999101003022"
prod_id X

The product ID of the account. Example: "1701"
prog_id X

The program ID of the account. Example: "305"
timestamp X

Date-time when this event was created in Mountain Standard Time (GMT -0700). Format: YYYY-MM-DD hh:mm:ss MST Example: "2025-01-31 17:20:33 MST"
type X

The name of this event: "bulk_frozen"

Example

# bulk_frozen example:
{
  "avail_cash": "143.11",
  "avail_credit": "432.00",
  "balance_id": "20211",
  "cad": "12534",
  "ch_group_id": "2544",
  "credit_balance": "325.00",
  "msg_event_id": "243693",
  "msg_id": "CDFR",
  "new_status": "N",
  "open_to_buy": "500.00",
  "pmt_ref_no": "999101003022",
  "prod_id": "1701",
  "prog_id": "305",
  "timestamp": "2025-01-31 17:20:33 MST",
  "type": "bulk_frozen"
}