The Dispute API is an cloud-based, conversational API that creates and submits disputes to Galileo's dispute platform. For instructions on using this API see these guides:
- Creating a Dispute — How to follow the flow-intake sequence to create a dispute.
- Dispute Management — What to do with disputes after they have been created.
The Dispute API is not part of the Program API. For this API you use a different URL, and the status codes have a four-digit prefix (1502-01).
Base URL
For this API you are assigned a tenanted URL during the initial setup process for the Dispute API. Do not use the URL that you use for the Program API.
Authentication
Follow the authentication steps for the Program API.
Connectivity
To test connectivity to the Dispute API, use the Ping endpoint.
Endpoint responses
Unlike the responses of the Program API endpoints, the field names in Dispute API responses are in camelCase instead of snake_case.