Dispute API 2.0 is a cloud-based, conversational API that creates and submits disputes to Galileo's dispute platform.
Availability
No new clients will be set up with Dispute API 2.0. Legacy clients will eventually be migrated to Dispute API 3.0.
For instructions on using API 2.0 see these guides:
- Creating an API 2.0 Dispute — How to follow the flow-intake sequence to create a dispute.
- Dispute API 2.0 Workflows — Sequence of endpoints to use for each dispute type.
- Managing API 2.0 Disputes — What to do with disputes after they have been created.
Dispute API 2.0 is not part of the Program API. For this API you use a different URL, and the status codes have a four-digit prefix (1502-01).
Base URL
For this API use the tenanted URL that Galileo assigns you: https://dispute-api-{corename}.{env}.gpsrv.com/endpointName, where
corenameis the name of your core, as assigned by Galileo.envis the environment:cvfor client validation andpdfor production.
Authentication
Follow the authentication steps for the Program API.
Connectivity
To test connectivity to Dispute API 2.0, use the Ping endpoint.
Endpoint responses
Unlike the responses of the Program API endpoints, the field names in Dispute API 2.0 responses are in camelCase instead of snake_case.