API Reference
Log into Sandbox

Dispute Resolution

These are the valid values for these fields:

ValueDescription
MERCHANT_CREDITThe merchant sent credit to the account holder's account. If provisional credit was awarded, it should be withdrawn.
CUSTOMER_LOSSThe dispute was not resolved in the account holder's favor. If provisional credit was awarded, it should be withdrawn.
CHARGEBACKThe dispute was settled in the account holder's favor. If provisional credit was awarded, it should be made permanent.
PRTL_CHARGEBACKPart of the dispute was settled in the account holder's favor. If provisional credit was awarded, the partial amount should be made permanent and the remainder should be withdrawn.
WRITE_OFFThe amount is awarded to the account holder and the issuer writes off the amount, usually because the amount is below the de minimis.
CH_CANCELEDThe account holder canceled the dispute. If provisional credit was awarded, it should be withdrawn.

© Galileo Financial Technologies, LLC 2026    Privacy Disclosure

All documentation, including but not limited to text, graphics, images, and any other content, are the exclusive property of Galileo Financial Technologies, LLC and are protected by copyright laws. These materials may not be reproduced, distributed, transmitted, displayed, or otherwise used without the prior written permission of Galileo Financial Technologies, LLC. Any unauthorized use or reproduction of these materials are expressly prohibited.