Galileo Tools

Galileo offers a number of tools to help you manage your Galileo program and products. These tools are built and maintained in-house by Galileo. Consult the table below a list of the tools and their purpose.

Tool	Purpose
Galileo Console	Quickly access Galileo tools from the Dashboard. These tools include the Galileo Console, Customer Service Tool (CST), gAnalytics, and Client Portal. View product and program configurations. View the Knowledge Center, including the Parameters Library and Documentation for onboarded clients. Client-selected administrators can connect their enterprise identity provider to enable SSO to access Galileo’s tools and manage their organizations users' access to the tools that are appropriate for their specific role.
Customer Service Tool (CST)	View individual cardholder data and transactions. Initiate transactions on behalf of a cardholder, including canceling, activating, provisioning a card or disputing a transaction. Administer and manage users, adjust the permissions for a role by adding and removing rights.
gAnalytics	Reporting and analytics tool that provides predefined reports covering information such as KPIs, account and card status, applications and activations, settled transactions, loads, fees, and authorizations. Galileo Analytics Report Index provides a comprehensive list of reports.
Client Portal	Jira ticket management system used to receive your and bank support requests.

Accessing tools

Galileo tools are accessible via SSO once you have connected your enterprise identity provider (IdP) with Galileo. Galileo supports all of the major IdPs, including:

Okta
Microsoft Entra ID (formerly Azure)
Google
Other providers that use OpenID Connect (OIDC)

During onboarding, you will complete the one-time IdP setup using an enterprise IdP. If your organization does not have an enterprise IdP, please contact Galileo to discuss options.

Request access to the appropriate Galileo Console Guide PDF to learn more about how to connect your IdP.