Account Closure Reasons
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Account Closure Reasons

These are the values for the closureReason parameter on the Modify Status endpoint.

These values are also returned by the ACST:account-status-change event, and they are contained in fet_id: 76, which is reported to credit bureaus.

Only lowercase values are accepted. Any other values will return an error.

  • inactivity
  • paid_user
  • chargeoff
  • collection
  • deleted_fraud
  • external_application_fraud_first_party_synthetic_id
  • external_application_fraud_first_party_income_misrepresentation
  • external_application_fraud_first_party_employment_misrepresentation
  • external_application_fraud_first_party_other_misrepresentation
  • external_credit_fraud_first_party_loan_stacking
  • external_credit_fraud_first_party_forced_post_transaction
  • external_credit_fraud_first_party_bustout
  • external_credit_fraud_first_party_other
  • external_mule_fraud_first_party_witting_mule
  • external_mule_fraud_first_party_unwitting_mule
  • external_profile_level_application_fraud_third_party_id_theft_existing_member
  • external_profile_level_application_fraud_third_party_id_theft_unknown_entity
  • external_account_takeover_fraud_third_party_social_engineering_phishing
  • external_account_takeover_fraud_third_party_compromised_credentials
  • external_account_takeover_fraud_third_party_sim_swap
  • external_account_takeover_fraud_third_party_password_profile_recovery_exploits
  • external_account_takeover_fraud_third_party_other_account_takeover
  • external_account_unauthorized_transaction_third_party_family_friendly_fraud
  • external_account_unauthorized_transaction_third_party_elder_abuse_financial_exploitation
  • external_account_unauthorized_transaction_third_party_unemployment_benefit_fraud
  • external_account_unauthorized_transaction_third_party_compromised_account_number
  • external_account_unauthorized_transaction_third_party_other
  • external_account_unauthorized_transaction_third_party_compromised_card_number
  • external_account_unauthorized_transaction_third_party_lost_stolen
  • external_account_authorized_transaction_third_party_scam_charity
  • external_account_authorized_transaction_third_party_scam_investment
  • external_account_authorized_transaction_third_party_scam_goods_services
  • external_account_authorized_transaction_third_party_scam_jobs
  • external_account_authorized_transaction_third_party_scam_property_real_estate
  • external_account_authorized_transaction_third_party_scam_romance
  • external_account_authorized_transaction_third_party_scam_known_family_friend
  • external_account_authorized_transaction_third_party_scam_other
  • internal_asset_misappropriation_fraud
  • internal_theft_fraud_access_abuse
  • internal_member_information_abuse_theft
  • internal_insider_insider_collusion
  • internal_insider_outsider_collusion

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